Delivering beautiful, fresh flower arrangements on time is our highest priority. In some cases flowers may be out of season or unavailable in a florist's area. A florist may not have every variety or color of flower on a day to day basis. In order to deliver flowers on time and in fresh condition, substitutions may be made.
If one of our select florists doesn't have a certain flower or container, they will substitute it with the most similar available flower or container of equal or greater value.
In a multiple-flower arrangement, every effort will be made to maintain the overall look and feel with special attention paid to style and color mix.
In an arrangement of a single variety of flower, substitutions will be made based on color rather than flower type. For example a substitution for twelve pink carnations could be twelve red carnations, but not twelve pink asters.
For blooming plants, substitutions will be made based on the most similar available blooming plant.